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Status Implemented
Categories RingCentral Web/Desktop App
Created by Brian Harvison
Created on Jul 13, 2021

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HUD columns

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

  • Post comment
  • Michelle Miller
    Reply
    |     Apr 6, 2023

    Having to scroll one long column of contacts in the HUD is a huge detriment. I need the HUD to look like it did in the GLIP app. Multiple columns and rows showing if someone is on the phone. I don't see anything in settings to change it to this view either. Popping it out into its own window is also pointless. We have two people answering the main line and we need to be able to see who is on the phone prior to transferring incoming calls. Thank you.

  • Jake Fletcher IT
    Reply
    |     Feb 9, 2023

    I don't see this feature being implemented yet on the version I have. Desktop: 22.4.21.5727 Windows (x64)

  • Lisa Rogers
    Reply
    |     Oct 22, 2021

    I agree and commented on this under CUSTCOM-1-3208

  • John Sauber
    Reply
    |     Jul 30, 2021

    There is an insane amount of white space that should be used up by columns. We hate this stupid app. Sounds like someone is really trying to make their acquisition of GLIP appear worth it. Lame for your customers.

  • Brent Noel
    Reply
    |     Jul 29, 2021

    We are having issues switching to the new app because of this.