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Status Under review
Created by Guest
Created on Oct 22, 2020

Monitoring RC Chat Messages for Human Resources and Security

Hello as an RC Admin for my Org I have been approached about Monitoring RC Chat Messages for Human Resources and Security. We would like the capability to see what is being said over chat from all users within our organization (in real time). I have called RC Tech Support and they assured me this is not a current feature so I would like to suggest this as one.

Product Line RingCentral App
1 MERGED

Private Chat Supervision

Merged
Can RC please create a way for "Super Admins" to see all private chats created in their company's Ring Central Environment. I'm not interested in the business of others and don't mind mindless chit chat, but I have found that some of these private...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review
2 MERGED

Add ability for super admins to view private teams

Merged
Currently, private teams are only visible to members of that team in the RC apps. From an administration standpoint it would be useful to be able to see old teams and remove them. Please add an option to view teams from the admin portal.
Craig Miceli about 1 year ago in RingCentral Admin Portal 1 Under review