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Status Implemented
Created by Guest
Created on Jul 14, 2021

More Personalized Experience + Keyboard Shortcuts in the RingCentral App

You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.

  • Admin
    Jessica Hernandez
    Apr 15, 2022

    Hello,

    Additional navigational shortcuts have been introduced, please review https://support.ringcentral.com/app/message/desktop-web/use-keyboard-shortcuts-ringcentral-app.html.

  • Rylie Perrault
    Jul 15, 2021

    Thanks for the clarification! We will share this with the product team.

  • Guest
    Jul 14, 2021

    There are barely any shortcuts. The user should have the ability to instantly go to texts, calls, contacts, video calls, messages, etc. I get so irritated that I need to begin my app experience in Glip (or whatever it's called). I don't use it. Why can't I choose what to show for my experience?

  • Rylie Perrault
    Jul 14, 2021

    Hi, thanks for coming to the Ideas Portal!

    Here is a list of current keyboard shortcuts within the RingCentral App: https://support.ringcentral.com/app/message/desktop-web/use-keyboard-shortcuts-ringcentral-app.html

    Are there specific shortcuts you are looking for? Please provide us with some examples on this thread or by emailing community.support@ringcentral.com so we can look into this.