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Status Planned
Categories RingCentral Phone
Created by Guest
Created on Jul 15, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1948 Shared SMS were multiple users can receive and send SMS on specific number.

Texting Platform Needed- Merged

I would like to have the ability to have a company text platform where an external person can call and text the same line, but multiple people can respond. Textline has a great platform for sms. It allows multiple users to respond to one texts to one company phone line. Also allows for templates to be inserted and conversations to be transferred.