Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Keep RC Classic

The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Classic.

  • Guest
  • Jul 15 2021
  • Not Under Consideration
  • Attach files
  • Guest commented
    13 Aug 04:48am

    Yeah I never understand how a software company can force you to upgrade to a "newer" version, but the newer version is missing feature the old one had. You should not be forced to upgrade until they get the new version at least in parity with the old

  • Guest commented
    6 Aug 02:55pm

    Either make the new app duplicate Classic eactly, or just keep classic. I understand you want to separate yourselves from Zoom, so just change the code in Classic to point to the new platform, but don't change anything else.

  • Admin
    Rylie Perrault commented
    16 Jul 04:22pm

    Hi, thanks for coming to the ideas portal. Our support team has put together some awesome resources to make this transition easier. Please visit the support site for general questions, and check out our guide to Getting Started with the RingCentral App.

    If you have any other feedback or concerns, please reach out to your account manager!