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The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Classic.
Yeah I never understand how a software company can force you to upgrade to a "newer" version, but the newer version is missing feature the old one had. You should not be forced to upgrade until they get the new version at least in parity with the old
Either make the new app duplicate Classic eactly, or just keep classic. I understand you want to separate yourselves from Zoom, so just change the code in Classic to point to the new platform, but don't change anything else.
Hi, thanks for coming to the ideas portal. Our support team has put together some awesome resources to make this transition easier. Please visit the support site for general questions, and check out our guide to Getting Started with the RingCentral App.
If you have any other feedback or concerns, please reach out to your account manager!