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Status Will not implement
Categories RingCentral Web/Desktop App
Created by Andie Carole Byron
Created on Jul 15, 2021

RELATED IDEAS

Keep RC Classic

The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Classic.

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  • Ron Ganus
    Reply
    |     Aug 13, 2021

    Yeah I never understand how a software company can force you to upgrade to a "newer" version, but the newer version is missing feature the old one had. You should not be forced to upgrade until they get the new version at least in parity with the old

  • Guest
    Reply
    |     Aug 6, 2021

    Either make the new app duplicate Classic eactly, or just keep classic. I understand you want to separate yourselves from Zoom, so just change the code in Classic to point to the new platform, but don't change anything else.

  • Rylie Perrault
    Reply
    |     Jul 16, 2021

    Hi, thanks for coming to the ideas portal. Our support team has put together some awesome resources to make this transition easier. Please visit the support site for general questions, and check out our guide to Getting Started with the RingCentral App.

    If you have any other feedback or concerns, please reach out to your account manager!

1 MERGED

my idea is to get ring central classic back

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it is usefull because the other ring central wont work and prob wont work for others.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement
8 MERGED

Bring the old system back!

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Where are my faxes that I have received and sent? The previous system was fine and suited my solo business just fine, giving me easy access on the go. I don’t know what this is and it’s not user-friendly. Even finding a way to send this message wa...
Guest over 3 years ago in  0 Will not implement
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Should not demolish the old Ring central App

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It is imperative to keep the old RC app alive as there are potential RC customer who have two separate businesses/accounts with RC and they would want to make/receive calls through mobile app like ourselves. We have 2 separate business and using R...
Guest about 2 years ago in RingCentral Mobile App 0 Will not implement
2 MERGED

Classic App

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RC had no business removing a working app, forcing customers to a new app before the new app is ready for use. You have 5 business days to have the RC classic back up and running.
Guest almost 2 years ago in RingCentral Video 0 Will not implement
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Hate the App

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This is the worst idea from RingCentral. At first I could use the old app, but now I’m forced to using the new one. My annual service is scheduled for renewal in February. I will not be renewing because this app is so awful. All I need is to make ...
Guest almost 3 years ago in  1 Will not implement