Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Enable a true DND presence sync

Today you are required to use the RC app to put all of your devices into DND. Users should be able to press the DND button on the physical endpoint and that status should sync over to the other physical devices or softphones that are assigned to that user. This would make it much easier from an end-user perspective, especially those that don't want to bring up the app to enable DND.

  • Corey Buskirk
  • Oct 22 2020
  • Under review
Product Line RingCentral Phone
  • Josh Berman commented
    27 Sep, 2021 04:54pm

    There is no syncing between RingCentral apps and physical desk phones except for when someone is on a call. If the desk phone could reflect that the person is "busy" when they are In A Meeting or have set themselves to DND in the RC app, that would be very helpful.