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Status Under review
Categories Hardware
Created by Wilhelmina Regal
Created on Jul 15, 2021

Customize softkeys on yealink phones

As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.

  • Jason Lebron
    Jan 17, 2022

    We would like to add this feature to the Poly VVX 450 phones too. We have two softkeys that will never be used by our employees (Intercom and Page). Instead we would like to change the softkey to the Corporate Directory or something that would useful for the employee.