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Status Under review
Created by Guest
Created on Jul 16, 2021

Prevent the need for extensions or virtual extensions to be activated to appear in the Company directory in the all-in-one Ringcentral mobile app

This is how it is in the old app RC Phone, previous functionality must be restored. Virtual extensions and phones in common areas have no need to be activated from a user point of view.

  • J and M Guttering
    Jan 21, 2022

    Just created a case for this because the company owner mistakenly changed the text from number from the main company to that weird/useless softphone number/extension and clients were extremely confused. To add, that there are 2 records in text messages for each client.