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Status Already exists
Created by Guest
Created on Jul 19, 2021

Add New User to Discussion without Creating New Discussion

Currently, when adding another user to an existing ad hoc discussion, it creates a new discussion. The problem is all the history from the discussion is lost. A better option is to add the new user into the existing discussion.

  • Rylie Perrault
    Reply
    |
    Jul 21, 2021

    Hi, thanks for coming to the ideas portal!

    In order to retain conversation history, you must turn the discussion into a Team. To do this, click the three dots on the upper right corner of the discussion and choose "Convert to team". Once this is done, you will be able to add a new member and the history will be visible to them.

    Please let us know if you have any other questions!