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Status Planned
Created by Bob Coons
Created on Oct 22, 2020

SMS/Text Templates

Be able to set up text templates for recurring texts used by team members

Product Line RingCentral App
  • ADMIN RESPONSE
    Jul 26, 2023

    Update 7/26/23: This has been pushed back to later this year. Will confirm when a solid release date is available.

    Hi everyone, this is planned for the first half of 2023! Will update when we have more information and specific dates.

  • Julie Standifer
    Reply
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    Feb 16, 2024

    Really could streamline my texting process with this feature. Is there a release date in sight?

  • Kisha Ulysse
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    Jan 9, 2024

    Is this in app yet? This is very much needed for my type of business

  • Jon Crannell
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    Dec 11, 2023

    I am following this as well. Would be a very useful addition.

  • Stephanie McKeon
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    Nov 15, 2023

    YES! This would gain substantial efficiencies. PLEASE release ASAP!

  • _ EmethGym
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    Sep 20, 2023

    Any updates on this yet? Still anxiously awaiting all the time it will save my team.

  • Sam Schnitzer
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    Sep 19, 2023

    Absolutley crazy that this does not exist


  • Natasha Ammons
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    Jul 24, 2023

    Looking for an update on SMS templates. We are now in the second half of 2023...


  • Margie Reis
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    Jul 19, 2023

    Any update on when this would be available?

  • Miroslav Daniliuc
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    May 24, 2023

    Must have thig. Please add ASAP

  • _ EmethGym
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    Apr 10, 2023

    Any updates on this? I'm anxiously awaiting!

  • Kaneland Allergy
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    Jan 14, 2023

    Canned replies for SMS - This is an essential feature for businesses that use SMS extensively. What is the status on ETA for release?

  • Shanell Hunt
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    Jan 11, 2023

    Any update on this?

  • BEAR NoFee
    Reply
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    Sep 20, 2022

    That is Great, In the lodging industry of Cabins4Less.com , Many a questions / answers have to be repeated, Thank you

  • Jeremiah Bouchard
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    Sep 20, 2022

    Building this feature into the desktop and mobile RC platforms will have a massive impact on increasing the efficiency of team communication and ease the pain of copying and pasting the same messages over and over for recurring tasks. So excited to see this materialize in 2023.

  • Admin
    Jessica Hernandez
    Reply
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    Sep 19, 2022

    Hi everyone, this is planned for the first half of 2023! Will update when we have more information and specific dates.

  • Cole Graves
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    Aug 30, 2022

    Honestly. My team went with another texting platform because of the ease of access and simple time savers like templates.

  • Ting Wu
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    Aug 30, 2022

    Yes, the product team has put the request in the backlog. We will start analysing the requirement soon. Thank you everyone for voting for the request.

  • Amel Pleh
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    Aug 3, 2022

    2 years in queue. Any progress with this? This feature would benefit everyone.

  • Fax Number
    Reply
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    Jul 25, 2022
    By the way, ideally the templates are accessible from mobile and desktop app. Thank you!
  • Fax Number
    Reply
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    Jul 25, 2022
    Really need this feature for our team... huge time saver!
  • Load older comments
3 MERGED

SMS Templates

Merged
We send out many SMS messages that say the same thing. It would save a great deal of time if we have templates for those message.
Guest over 2 years ago in RingCentral Admin Portal 0 Planned
1 MERGED

SMS , Saved response OR quick replies

Merged
Saved list of quick replies instead of retyping same replies over again, AirBNB has quick replies and is a real time saver
BEAR NoFee about 2 years ago in RingCentral Web/Desktop App 0 Planned
3 MERGED

SMS - Canned Responses / Text Templates

Merged
Very frequently clients ask the same questions and I have the same exact response or need to send the same link. Other text providers allow canned responses or have text templates making it easy to send texts. Right now: Our company has a canned r...
Lars Haugsted over 2 years ago in RingCentral Phone 0 Planned
1 MERGED

Text Templates

Merged
It would useful to have templates for frequently used texts.
Shefali Mamak almost 2 years ago in RingCentral Admin Portal 0 Planned
3 MERGED

Allow Ring Central Customers to make text template to send out to outside customers

Merged
I would like to be able to make text templates to send out to my customers.
Guest over 2 years ago in RingCentral Mobile App 0 Planned
7 MERGED

SMS / Text Templates

Merged
Hello there! Have you ever found that a good portion of your texts say the same thing - especially if it is the initial message to a contact? About 60% of my texts are relatively the same and I found it extremely helpful to use the template addon ...
Jennifer Leach about 3 years ago in RingCentral Web/Desktop App 1 Planned
5 MERGED

Text template feature

Merged
Is their any possibilities to add text template feature. For example, text template with company address.
Guest about 3 years ago in RingCentral Web/Desktop App 0 Planned
2 MERGED

Add templates to text.

Merged
To be able to send out a quick text with a saved template instead of having to type all then info, such as a quick template with contact info.
Karlo Zazueta over 1 year ago in RingCentral Web/Desktop App 0 Planned
1 MERGED

Have an option to write and save frequently used text (standard messages) to send out.

Merged
We send text messages to patient's to remind them of appointment times and requirements, normal lab values, etc. It would be nice to have a way to write these up ahead of time and save them to send so that all of our staff is sending the same mess...
Amy Potter over 1 year ago in RingCentral Phone 0 Planned
3 MERGED

Text message templates

Merged
The idea isn't groundbreaking however, the majority of text I send with my business account goes to clients and is merely sent to keep me relevant. Having the ability to create text templates and access, and send it with ease to speed up productiv...
Joseph Powers about 1 year ago in RingCentral Web/Desktop App 0 Planned
9 MERGED

Text Templates

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Can you add the ability for Recruiters to add Text templates to the RC App?
Jorge Benitez over 2 years ago in RingCentral Web/Desktop App 0 Planned