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Status Planned
Categories RingCentral Phone
Created by Lars Haugsted
Created on Jul 22, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-285 SMS/Text Templates.

SMS - Canned Responses / Text Templates Merged

Very frequently clients ask the same questions and I have the same exact response or need to send the same link. Other text providers allow canned responses or have text templates making it easy to send texts.

Right now: Our company has a canned response text message Google doc that we have to copy and paste from which takes too much time and if you're using the mobile app it's such a pain. PLEASE PLEASE PLEASE consider. This should be a staple. I just came from Salesmsg and this was by far one of THE BEST features