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Status Under review
Created by Mickey Showers
Created on Oct 22, 2020

Add an option to disable the 911 warning

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a FEATURE not a BUG.

Product Line RingCentral App
  • Tony Eggleston
    Dec 29, 2021

    I understand the reason for the alert. However, when a user is not changing locations there should be an option to disable this alert.

  • john bermudez
    Dec 9, 2021

    Yes Please, this is Lame if you have filled out the info properly

  • M D
    Oct 21, 2021

    Please give the option to remove this!

  • Guest
    Sep 29, 2021

    Yes for the love of God please disable this stupid alert

  • Tim Powell
    Sep 24, 2021

    I thought this HAD to be a ssetting I couldn't find. It's nuts that I Have to hit this every time!

  • Anthony Gizzarelli
    Sep 23, 2021

    This is terribly annoying please stop making me click through this notification several times a day.

  • Oscar P
    Jun 14, 2021

    This is a great product but that E911 alert is incredibly annoying. It can't be that hard to add a disable feature.

  • Joe Cache - 1601
    Jan 8, 2021

    This needs to be put in place sooner rather than later. I can see an IP check to see if changes have occurred since last log-in, but not as much as we're seeing it.

    And, if an IP check is done, look to the subnet to see if it's outside the /24 or /26- sometimes people have blocks assigned to them. :)


Disable Alert for E911 Address on Softphone

It would greatly benefit standard users in way that it would let them know that they don't have to update their address every time they have to login
Franz Ferrey Gesmundo about 2 years ago in RingCentral Web/Desktop App 3 Under review