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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Jul 26, 2021

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to know if someone is on the phone and if we have to send a call to them or directly to VM. This feature would allow for much better workflow and better client retention within our company.