RELATED IDEAS
Allow RC App(Unified) as Call forwarding - aside from the RC Phone App
User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).
Hi All, this feature is now available. Please check this link to learn more https://support.ringcentral.com/mvp/admin/call-handling-forwarding/setting-up-forward-all-calls-feature-ringcentral-app-desktop-web.html. Thank you!
I want internal call forwarding. many of our users relied on this previous to our move to Ring Central.
Not exactly. You can't call forward to someone within the same system as you, only external numbers. For example, we have a team leader who wants all their calls to be forwarded to a teammate while on PTO, but internal call forwarding isn't allowed. Errors in Ringcentral when doing so.
I put in a tech support request . The said that call forwarding is only
allowed in the Phone app (Blue Phone). It is not supported in the
RingCentral app. I am talking about the mobile phone apps, not desktop
apps. Said a work around is a call queue but that is not practical for
people out on vacation.
Need people using cell phone app to get calls to ring to them.
Thanks for this, I think we need a little more detail, as call forwarding is possible in the Unified App.
You can learn more here: https://support.ringcentral.com/article/Forwarding-calls-RingCentral-app.html
If this doesn't address your concern, please feel free to update this idea or shoot us an email at Community.Support@RingCentral.com
This is very needed