RELATED IDEAS
Call Park
Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to talk to and tell them that on P1 is so and so for them. They can go to there phone or any phone and press P1 button to talk to them
| Product Line | RingCentral Phone |
As far as I am aware this is already a feature. To enable it you need to click on a user in the admin portal and move to Phones & Numbers > Presence > Assign Extension and select your park location. I have seen this work on Standard/Premium/Ultimate plans.
This is really needed and I just purchased YeahLink T57w phones through RingCentral and what you are explaining will not work on our new phones.
The ability to add a speed dial for a specific system park extension would be ideal. That would allow the person answering the phone to be able to park while users could just dial the system extension from any phone.