RELATED IDEAS
There is no elegant way to transfer to RC Office extensions through the MAX agent
When transferring to RC Office extensions through the MAX agent, you can't search in the company directory to find an extension, but you must scroll through to find the individual and click call. You can’t just enter the extension number and click enter to complete the transfer.
When doing the transfer, would also like to be able to select a department and be able to see the presence status of the members of the department then select the person that is available.