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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2021

Auto record after call retrieved from Park

After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the call shows it connected; however I am unable to find the recording. We use the auto record on all extensions but are missing important recordings.

  • Jennifer Del Rosario
    Aug 10, 2021

    Hello there!

    We would love to investigate this further. Please create a case here We'll have someone to reach you regarding this. Thank you!