Share your ideas with us
Make sure to check out our terms of use and how to submit and vote for products ideas
After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the call shows it connected; however I am unable to find the recording. We use the auto record on all extensions but are missing important recordings.
Hello there!
We would love to investigate this further. Please create a case here https://support.ringcentral.com/contact-support.html. We'll have someone to reach you regarding this. Thank you!