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Status Planned
Created by Guest
Created on Oct 26, 2020

To add Admin role to view/access all user extensions call logs and recordings.

To add Admin role to view/access all user extensions call logs and recordings.

Product Line RingCentral Analytics
  • Mary Rose Regis
    Jan 25, 2021

    Hi, call logs and recordings can be accessed by Admins on the web portal. Please check on this KB article, https://support.ringcentral.com/search.html#q=call%20logs&t=All&sort=relevancy