Status Planned

Categories RingCentral Analytics

Created by Guest

Created on Oct 26, 2020

To add Admin role to view/access all user extensions call logs and recordings.

To add Admin role to view/access all user extensions call logs and recordings.

Product Line

RingCentral Analytics

Post comment

Mary Rose Regis

Jan 25, 2021

Hi, call logs and recordings can be accessed by Admins on the web portal. Please check on this KB article, https://support.ringcentral.com/search.html#q=call%20logs&t=All&sort=relevancy