Skip to Main Content
Status Under review
Created by John Ramirez
Created on Aug 4, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1573 report for call queue member status at different times.

Analytics report for call queue Merged

please add a feature where it will shows a report that will tell how much time an agent was on and/or off queue during a specific time frame.