RELATED IDEAS
Add auto answer in the Ring Central unified app
This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
| Product Line | RingCentral App |
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MERGED
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MERGED
Add auto answered option to calls forwarding (User don't need to click on accept button to answer the call)
Merged
Customer needs if calls come in, call will ring and and automatically answered (User will not need to click on accept button to answer the call) User under call handling and forwarding
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Future consideration
Any movement on this? Adding the auto answer feature back on to the call functions like in the Ringcentral Phone App
Agreed! It's not unified if you have to use different features via different apps. Please add the option like the previous application or add it to the user/agent settings in the admin portal. This feature is heavily used by my company to limit call avoidance.