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Status Under review
Created by Fraz Hamid
Created on Aug 6, 2021

RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

Calls to external numbers that may be set in a forwarding rule are presently only captured in the Queue Performance Reports. However it would be great to also include these in the Calls Performance Reports so that we can filter on these.

See support case #13330306 for more details.