Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super useful during work from home times.

Examples: "Picking up the kiddo from school", "Away for lunch", etc.

  • Luke Sipple
  • Oct 28 2020
  • Under review
Product Line RingCentral App
  • Justin Faulkner commented
    11 Aug, 2021 10:09pm

    This seems like something so simple to implement. I have employees that complain all the time about having to type In-Office everyday and Lunch

  • Isaac Gerke commented
    15 Jul, 2021 01:20pm

    Came to request this as well. I travel all over the country for work and frequent certain cities, so it would be nice to have them saved as I typically set my status as the city I am in. Then as you said obvious ones like away for lunch, WFH, etc.

    I think 6 is a bit small though, I would want 10 or so.

  • Andrew Rezac commented
    26 Apr, 2021 02:57pm

    This is something I can 100% agree with. Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each time I change my statuses back and forth and choose custom emoji to match.

    Having those as the original 6 provided, but as you create your own they push the list down and overwrite the defaults.