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Status Implemented
Created by Luke Sipple
Created on Oct 28, 2020

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super useful during work from home times.

Examples: "Picking up the kiddo from school", "Away for lunch", etc.

Product Line RingCentral App
  • Mike Blair
    Reply
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    Apr 19, 2023

    With most users working hybrid it seems simple and easy to offer a default to include "In the Office" why is that not available. Every time we are working in the Office we need to custom insert that status. EASY fix.

  • Justin Faulkner
    Reply
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    Aug 11, 2021

    This seems like something so simple to implement. I have employees that complain all the time about having to type In-Office everyday and Lunch

  • Isaac Gerke
    Reply
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    Jul 15, 2021

    Came to request this as well. I travel all over the country for work and frequent certain cities, so it would be nice to have them saved as I typically set my status as the city I am in. Then as you said obvious ones like away for lunch, WFH, etc.

    I think 6 is a bit small though, I would want 10 or so.

  • Andrew Rezac
    Reply
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    Apr 26, 2021

    This is something I can 100% agree with. Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each time I change my statuses back and forth and choose custom emoji to match.

    Having those as the original 6 provided, but as you create your own they push the list down and overwrite the defaults.

1 MERGED

save the custom presence status for later use

Merged
On RC apps, we have the possibility to share a status with an emoji, but once we remove it, it' gone. It would practical if we save the status among the list of preexisting statuses for later use without the need to create every time needed.
Amine Dahel almost 2 years ago in RingCentral Web/Desktop App 0 Implemented
1 MERGED

More Status Options

Merged
Currently there are only 3 status options (unavailable, DND, available) to choose from. This is far too narrow. Old RC allowed more options and kept the ability to keep the status at "Available" even when away so that others still know you are ava...
Brandi Bradley over 1 year ago in RingCentral Phone 0 Implemented
1 MERGED

Presence-> Share Status-> Please add Choice "On Lunch"

Merged
Presence-> Share Status-> Please add Choice "On Lunch"
Cheryl Parrish over 1 year ago in RingCentral Web/Desktop App 0 Implemented
3 MERGED

How to add custom status as a preset

Merged
I will like to have the ability to have custom messages as status as a preset. one example is "Out to lunch" , "Away from Desk"
Guest about 2 years ago in RingCentral Web/Desktop App 0 Implemented
10 MERGED

More Status Options

Merged
Please add an Away Status. Right now there is Available, Do Not Disturb and Invisible. It would be nice to have a yellow Away status to select when we step away for break, lunch, quick errand, etc. It would also be nice if we could save custom sta...
Morgan Gleason about 1 year ago in RingCentral Web/Desktop App 0 Implemented
1 MERGED

Lunch as a shared staus

Merged
I have to create one every day!
PATTY CASBURN BC about 1 year ago in RingCentral Phone 0 Implemented
3 MERGED

Ability to save cusomized status options. Example: "Working in Office"

Merged
Ability to save cusomized status options. Example: "Working in Office"
Matt Sadorf about 2 years ago in RingCentral Web/Desktop App 0 Implemented