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The current default for IVRs is for the greeting to be played 3 times before transferring to a group or extension. It would be nice if you could change that to 1. I don't want listeners to have to listen to the message 3 times.
Zero times would be even better.
Dont see a vote button anywhere. But yes- this should be escalated in the priority list.
This is needed as we sometimes want to direct calls immediately and not subject our callers to repeated menus.