Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Add whisper before connecting from IVR node

This user pretty much laid it out https://community.ringcentral.com/questions/98562/whisper-in-ivrcould-i-set-up-a-whisper-in-the-ivr.html


Wanted to make sure it was entered as an idea.


Our aim is to provide the best possible service, so knowing the context of the call before answering is very important.


Add a phrase to every end node of an IVR tree or concatenate phrases at each node as the user traversed the tree.


  • Guest
  • Aug 11 2021
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