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Status Under review
Created by Guest
Created on Aug 13, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1127 Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues.

Allow Admin to remove DND or do not accept call queue calls to extension Merged

I have employees who are taking themself out of the queue constantly. I need to remove that ability. I tried changing the queue to not allow status change but that did nothing.