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Status Under review
Created by Kim Ruby
Created on Aug 13, 2021

Turning off announcement for RollOver queue

We would like to be able to have the option to bypass the announcement for the rollover queue extension. The queue that is being used as the rollover, is a regular queue, and it should have the announcement, however, when the roll over is activated from the main queue the announcement for the second queue is played when the rollover occurs.

  • Robert Cross
    Aug 13, 2021

    Great idea!