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Status Future consideration
Created by Rachel Barlow
Created on Aug 13, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2569 Show what number your customer is calling with customer number..

Displayed number customize on each device Merged

As an assistant I have several numbers that are routed to me. I have the physical phone set up so that I can see the number they're calling, but only during the call. I would like to be able to see on the app what number the caller is dialing, so I can represent an office in Gilbert or Las Vegas the same without asking them. I would also like each user to be able to easily call from any of our numbers and that be the displayed caller ID. I can select it on the app but not anywhere else and the other users are not able to.

I would also like to click my call history list and know which number they called from. Not just during the active call. I would also like each of my colleagues to be able to do this. Going to the report to look at this while on an active call is a bit much.