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Status Already exists
Created by Dave Mathias
Created on Aug 17, 2021

Put RingCentral Phone into main RingCentral app

When trying to make a call from the main RingCentral app, I can't because the RingCentral Phone app isn't installed. I can join meetings, send messages, tasks, events, etc, but I still need the old app to make a phone call.

Please put all of the necessary software under a single installer.

  • Rylie Perrault
    Aug 17, 2021

    Hi, thanks for coming to the Ideas Portal! Phone capabilities are fully incorporated into the RingCentral App.

    Please check out this article to enable phone functionality on the RingCentral App: https://support.ringcentral.com/app/admin/desktop-web/enabling-phone-features-ringcentral-app.html

    If this does not solve your problem, please open a case through RingCentral Support.