RELATED IDEAS
Put RingCentral Phone into main RingCentral app
When trying to make a call from the main RingCentral app, I can't because the RingCentral Phone app isn't installed. I can join meetings, send messages, tasks, events, etc, but I still need the old app to make a phone call.
Please put all of the necessary software under a single installer.
Hi, thanks for coming to the Ideas Portal! Phone capabilities are fully incorporated into the RingCentral App.
Please check out this article to enable phone functionality on the RingCentral App: https://support.ringcentral.com/app/admin/desktop-web/enabling-phone-features-ringcentral-app.html
If this does not solve your problem, please open a case through RingCentral Support.