contacts are sorted by first name and this flaw cannot be corrected to sort by last name (as every phone book/directory on the world does. We are considering RC as an enterprise solution but not until this is fixed.
Disambiguate contacts with same name by adding company and/or Title
incredibly there are 3 people in my organization with the same exact name. each works in a different division. When I look up the name "Julie" I get a lot of people from my contact list and its hard to know which is which. could you add visibility...
See phone number listed by last name on the ring central
I transfer all my phone numbers from last name in order from my I phone. When I did this, the numbers came up by first name. How do I see the numbers listed by last name like my i phone has it displayed.