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Status Future consideration
Categories RingCentral Web/Desktop App
Created by James Esch
Created on Aug 18, 2021

RELATED IDEAS

Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.

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  • Corey Thomas
    Reply
    |     Jun 6, 2023

    This seems like a basic feature that should be added.

  • Galan Daukas
    Reply
    |     Apr 18, 2022

    Well that sucks

    [Bradley, Foster and Sargent Inc. logo]
    Galan G. Daukas, CFA, CFP��
    President and CEO
    185 Asylum Street
    CityPlace II, 11th Floor
    Hartford, CT 06103
    Tel: (860) 241-4646
    Fax: (860) 527-0775
    gdaukas@bfsinvest.com
    [LinkedIn logo]

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Search contacts by last name

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contacts are sorted by first name and this flaw cannot be corrected to sort by last name (as every phone book/directory on the world does. We are considering RC as an enterprise solution but not until this is fixed.
Galan Daukas over 1 year ago in RingCentral Phone 1 Future consideration
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Company Name Contact Search

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We need to be able to search contacts by company name like we used to. I am unable to find my contacts which are many since this was taken away.
KRISTY CROUCH about 2 years ago in RingCentral Web/Desktop App 1 Future consideration
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Ability to Sort Contacts by First or Last Name in the Thick/Mobile Clients

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I would like end users to have the ability to sort their contacts by first or last name based on their preference within the desktop and mobile apps.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration
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Disambiguate contacts with same name by adding company and/or Title

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incredibly there are 3 people in my organization with the same exact name. each works in a different division. When I look up the name "Julie" I get a lot of people from my contact list and its hard to know which is which. could you add visibility...
Bruce Louthan over 1 year ago in RingCentral Web/Desktop App 0 Future consideration
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Sort contacts by surname

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Contacts are currently listed alphabetically by first name. It would be nice to be able to switch to being able to sort (still alphabetically) by surname.
Ed Atkins over 2 years ago in RingCentral Web/Desktop App 3 Future consideration
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See phone number listed by last name on the ring central

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I transfer all my phone numbers from last name in order from my I phone. When I did this, the numbers came up by first name. How do I see the numbers listed by last name like my i phone has it displayed.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration
10 MERGED

Make it where I can search call, text, and fax history searchable by name, number, and/or email address.

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Everyone could pull a history of various communications with a given contact.
Guest almost 4 years ago in RingCentral Web/Desktop App 5 Future consideration