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Status Future consideration
Created by James Esch
Created on Aug 18, 2021

Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.

  • Corey Thomas
    Jun 6, 2023

    This seems like a basic feature that should be added.

  • Galan Daukas
    Apr 18, 2022

    Well that sucks

    [Bradley, Foster and Sargent Inc. logo]
    Galan G. Daukas, CFA, CFP��
    President and CEO
    185 Asylum Street
    CityPlace II, 11th Floor
    Hartford, CT 06103
    Tel: (860) 241-4646
    Fax: (860) 527-0775
    [LinkedIn logo]


Search contacts by last name

contacts are sorted by first name and this flaw cannot be corrected to sort by last name (as every phone book/directory on the world does. We are considering RC as an enterprise solution but not until this is fixed.
Galan Daukas almost 2 years ago in RingCentral Phone 1 Future consideration

Company Name Contact Search

We need to be able to search contacts by company name like we used to. I am unable to find my contacts which are many since this was taken away.
KRISTY CROUCH over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Ability to Sort Contacts by First or Last Name in the Thick/Mobile Clients

I would like end users to have the ability to sort their contacts by first or last name based on their preference within the desktop and mobile apps.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Disambiguate contacts with same name by adding company and/or Title

incredibly there are 3 people in my organization with the same exact name. each works in a different division. When I look up the name "Julie" I get a lot of people from my contact list and its hard to know which is which. could you add visibility...
Bruce Louthan almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Sort contacts by surname

Contacts are currently listed alphabetically by first name. It would be nice to be able to switch to being able to sort (still alphabetically) by surname.
Ed Atkins almost 3 years ago in RingCentral Web/Desktop App 3 Future consideration

See phone number listed by last name on the ring central

I transfer all my phone numbers from last name in order from my I phone. When I did this, the numbers came up by first name. How do I see the numbers listed by last name like my i phone has it displayed.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Make it where I can search call, text, and fax history searchable by name, number, and/or email address.

Everyone could pull a history of various communications with a given contact.
Guest about 4 years ago in RingCentral Web/Desktop App 5 Future consideration