Skip to Main Content
Status Under review
Created by Ty Stephens
Created on Aug 18, 2021

Provide list of all prefixes which are chargeable outside of my calling plan

I am seeing charges on my bill for calls that are apparently outside of my dial plan (Domestic and International) but there is nothing within the Portal to tell me which prefixes are and are not included.

Please update the Admin Portal to show which prefixes and included (and thus also excluded) from my calling plan. I appreciate there are limitations on Global MVP if we exceed the bundle minutes, but we will be able to see this in the data - at present we do not have any means to see which numbers our user can call which are included within our shared minutes.

  • Ty Stephens
    Jul 22, 2022

    Adding image of suggestion

  • Emma Murray
    Jul 22, 2022

    This would be a great feature and would stop a lot of the queries we get from customers