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Status Future consideration
Created by Jason Darby
Created on Aug 18, 2021

Delay a user

The last company we had was able to delay certain phones from ringing. This gave us the chance to have the really good reps on the line before the average reps.


Would like to have the option to delay IVR picking up the call.

Using goggle voice forwarding. When call is forwarded to IVR, Customer would like to have a short delay or have the option to delay it.
Guest over 2 years ago in RingCentral Admin Portal 0 Future consideration