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Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
Hi, thanks for coming to the ideas portal! We'll make sure your idea gets to the right tea, but in the meantime, we recommend reaching out to Dynamics Business Central to see if they would be interested in integrating with RingCentral. We have an Open API, more info can be found here: https://developers.ringcentral.com/?BMID=GGUS19PD0192&cid=sem&RCKW=ring%20central%20api&RCMT=p&gclid=Cj0KCQjwsZKJBhC0ARIsAJ96n3UwNOkReSQzVg3oRamQji2OZeVxiC_Y4M614_pPsf4QpuH-54lm5e0aAijqEALw_wcB