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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Aug 23, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4712 Allow call loop.

Allow Calls to loopback in RC Phone Merged

Hi Guys,

We need a system whereby an external call is automatically forwarded to an assistant of the user - the call is then able to go to the intended caller after a set number of rings.

This allows the assistant to triage the calls first before forwarding them on.