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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Oct 29, 2020

Allow Outbound Caller to Play a Recorded Message When Leaving a Voice Mail

My Customer Service Agents frequently call customers to remind them of things like their payment is due, policy is about to cancel, etc. They currently have to verbally read a script if they reach a customer's voice mail. It gets repetitive so they would like to be able to record about a half-dozen messages, and be able to play those instead of speaking.

Product Line RingCentral Phone