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Status Under review
Categories RingCentral Rooms
Created by Jessica Davis
Created on Aug 23, 2021

Configure outbound dialing from Rooms

We have multiple Polycom Studio X50 video conferencing units, and they work great with users that are on RingCentral, but if we're invited to a vendor call, there's no way for us to dial in to WebEx or Zoom meetings. The baseline Polycom firmware has the capacity to act as a SIP subscriber, so I don't know why this function isn't available in the RC App on the controller.

  • Brooks Scharff
    Feb 23, 2023

    This is available, but you have to pay an extra license cost. When you're in the Rooms list, click on a room, and then hit the Phone Line tab.