Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen all day. Also problems with copying and pasting chat history in newer RC.

RC Classic gets buggy and lags after heavy use. I'm trying to log-in and out every day now, which seems to help a lot. I still get hung up from time to time, and now log out of RC Classic and jump into New RC app to figure out what's going on, and can usually see/fix my problem. Then I log out and jump back to my old friend Classic.

  • Guest
  • Oct 29 2020
  • Not Under Consideration
Product Line RingCentral App
  • Attach files
  • Admin
    Becky Hensley commented
    2 Nov, 2020 07:39pm

    Hey, Victor! Thanks for sharing your experience.
    There is way to adjust your settings regarding notifications including configuring a sound. I've enclosed it here for your review:
    https://support.ringcentral.com/article/configure-notifications-sounds-ringcentral-app.html
    Because your feedback is not an idea perse, we're going to mark this as "Not Under Consideration".
    But we ask that you comment if you have additional details you'd like to provide.