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Status Will not implement
Created by Guest
Created on Oct 29, 2020

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen all day. Also problems with copying and pasting chat history in newer RC.

RC Classic gets buggy and lags after heavy use. I'm trying to log-in and out every day now, which seems to help a lot. I still get hung up from time to time, and now log out of RC Classic and jump into New RC app to figure out what's going on, and can usually see/fix my problem. Then I log out and jump back to my old friend Classic.

Product Line RingCentral App
  • Admin
    Becky Hensley
    Nov 2, 2020

    Hey, Victor! Thanks for sharing your experience.
    There is way to adjust your settings regarding notifications including configuring a sound. I've enclosed it here for your review:
    https://support.ringcentral.com/article/configure-notifications-sounds-ringcentral-app.html
    Because your feedback is not an idea perse, we're going to mark this as "Not Under Consideration".
    But we ask that you comment if you have additional details you'd like to provide.