Skip to Main Content
Status Under review
Created by Guest
Created on Aug 24, 2021

Alternative SMTP Authentication

Basic Auth for SMTP Relay Authentication will be retired by Microsoft in the near future.


(https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365#option-3-configure-a-connector-to-send-mail-using-microsoft-365-or-office-365-smtp-relay)


RingCentral Contact Centre needs to provide an alternative authentication method to allow migration away from basic auth.

  • Guest
    Sep 27, 2021

    Microsoft have now announced this will be fully removed in October 2022, so an alternative will be required to use O365.