Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Alternative SMTP Authentication

Basic Auth for SMTP Relay Authentication will be retired by Microsoft in the near future.


(https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365#option-3-configure-a-connector-to-send-mail-using-microsoft-365-or-office-365-smtp-relay)


RingCentral Contact Centre needs to provide an alternative authentication method to allow migration away from basic auth.

  • Guest
  • Aug 24 2021
  • Under review
  • Guest commented
    27 Sep, 2021 11:39am

    Microsoft have now announced this will be fully removed in October 2022, so an alternative will be required to use O365.