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A user is wondering if there is a way to include in the call logs details Call ID (not caller ID) or Number sequence for a call queue report. By this means we can group a call result according to the call ID number without being mixed with the other call result. e.g.
Type |
From |
To |
Call ID |
Call Sequence |
Ext |
inbound |
8888984591 |
888123456 |
2147 |
1 |
101 |
inbound |
8888984591 |
888123456 |
2147 |
2 |
102 |