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Status Under review
Created by Guest
Created on Aug 24, 2021

Call Logs with unique Call ID and Number for Call Queue sequence

A user is wondering if there is a way to include in the call logs details Call ID (not caller ID) or Number sequence for a call queue report. By this means we can group a call result according to the call ID number without being mixed with the other call result. e.g.


Type

From

To

Call ID

Call Sequence

Ext

inbound

8888984591

888123456

2147

1

101

inbound

8888984591

888123456

2147

2

102