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Status Under review
Created by Guest
Created on Aug 24, 2021

RCV Scheduler Invite on Existing Email Thread

Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top.

This causes issues because although the recipients can see the link they are not able to see the other invite details right away like the dial-in number.


This issue is not happening when scheduling a meeting using the RCM plugin in Outlook. When we use RCM plugin and schedule a meeting the invite is already on top of the email thread.

2 MERGED

Add RingCentral Video Scheduler link at location of my pointer, not to the bottom of the email body

Merged
I often respond to email with a "new meeting" in Outlook, and this "new meeting" includes the conversation thread which is typically important for context. It is super helpful to have the RingCentralVideo Scheduler available to one-click the meeti...
Guest over 1 year ago in RingCentral Video 0 Under review