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It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.html
This needs to be added to the new 3 in 1 app as well. It's a pain to mute music or other sounds when a call comes in. Thanks.
Please also mute calls when in a meeting. When the phone rings, I can't hear the people talk in my meeting.