Skip to Main Content
Status Under review
Created by Guest
Created on Aug 25, 2021

Mute other sounds when taking calls on RingCentral Desktop app

It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.html


This needs to be added to the new 3 in 1 app as well. It's a pain to mute music or other sounds when a call comes in. Thanks.

  • Karen Alexander
    Nov 3, 2022

    Please also mute calls when in a meeting. When the phone rings, I can't hear the people talk in my meeting.

  • Bernard Bacharpa
    Sep 9, 2022
    Is there a way to Record voice then Play it during a live call like as for opening and/or closing spiel? If not, this is a good idea similar to Avaya softphone voice recording/play function.
6 MERGED

Add "Mute other sounds during a call" in Ring Central Desktop App

Merged
I was previously a user of the RingCentral Phone App and it has a feature to mute all other sounds your computer was making during a call. With the RingCentral App this feature is no longer available. It was a great feature to mute background musi...
Melissa Nava 10 months ago in RingCentral Web/Desktop App 0 Under review