Community Ideas

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Report showing DND status

We'd like to see a report that shows how many times a user goes on DND that shows number of times and length of time a user is on DND.

  • Guest
  • Aug 25 2021
  • Attach files
  • Brendan Harrington commented
    7 Sep 09:22pm
    All queue users, admins and managers
  • Sean P commented
    7 Sep 06:27pm

    All users preferably

  • Guest commented
    7 Sep 05:25pm

    Anyone who can run a report should be able to run this report against a user and/or the call queue members.

  • Darryl McFarlane commented
    7 Sep 05:15pm

    Report would be for all users. If the report could show call queues and their members also that would be great

  • Rylie Perrault commented
    7 Sep 03:08pm

    Hi, thanks for coming to the Ideas Portal! To clarify, would this report be for all users, or just call queue members?