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Status Under review
Created by Jairus Candelaria
Created on Aug 25, 2021

Shorten default time for connecting calls between company greeting and user extension.

Shorten default time further for connecting calls between company greeting and user extension.

  • Carrie Loring
    Reply
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    May 23, 2022

    Agree - an option to shorten this timeframe would eliminate confusion for callers.

  • Gillian Nicol
    Reply
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    May 23, 2022

    This would be very beneficial to us. It would be great if it could be 0 seconds, or allow us to shorten the timeframe to a certain # of seconds. It takes 9 seconds for the phone to start ringing after our company greeting.

3 MERGED

Reducing Delay After Company Greeting

Merged
After our Company Greeting, there is a 9 second delay until our line receives an incoming call and starts to ring. It is easy to believe the call is not going through because of this delay, and could create confusion for the person trying to reach...
Audrey Johnson over 1 year ago in RingCentral Phone 2 Under review