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Status Already exists
Categories RingCentral Mobile App
Created by Guest
Created on Aug 27, 2021

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Allow mobile app to identify ring central calls

allow iphone to identify incoming call as a ring central call to separate business/personal calls

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  • Rylie Perrault
    Reply
    |     Aug 30, 2021

    Glad to hear it, Jennifer. Thanks for the update!

  • Guest
    Reply
    |     Aug 30, 2021

    I actually was able to have this done. Your help desk told me this was not an available option, however changing some settings in the call forward section I was able to get the calls to display as a ring central call.

    Best Regards,

    ���Jennifer

    ���Jennifer A. Gac, CISR
    Stirling Insurance Partners, LLC
    2333 Waukegan Road, Suite 240
    Bannockburn, IL 60015

    O: (847) 607-9759
    M: (815) 322-6048
    E: Jgac@stirlinginsurance.com

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  • Rylie Perrault
    Reply
    |     Aug 30, 2021

    Hi, could you provide more details as to what you are looking for? When a call comes through from RingCentral, iPhone will display "RingCentral Audio..." on the call screen, as well as use the ringtone you've designated in the app.

    Please provide screenshots + any additional info you have so we can send your idea along to the correct team!