Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Allow mobile app to identify ring central calls

allow iphone to identify incoming call as a ring central call to separate business/personal calls

  • Guest
  • Aug 27 2021
  • Already exists
  • Attach files
  • Rylie Perrault commented
    30 Aug 07:58pm

    Glad to hear it, Jennifer. Thanks for the update!

  • Guest commented
    30 Aug 04:54pm

    I actually was able to have this done. Your help desk told me this was not an available option, however changing some settings in the call forward section I was able to get the calls to display as a ring central call.

    Best Regards,


    ���Jennifer A. Gac, CISR
    Stirling Insurance Partners, LLC
    2333 Waukegan Road, Suite 240
    Bannockburn, IL 60015

    O: (847) 607-9759
    M: (815) 322-6048


  • Rylie Perrault commented
    30 Aug 04:19pm

    Hi, could you provide more details as to what you are looking for? When a call comes through from RingCentral, iPhone will display "RingCentral Audio..." on the call screen, as well as use the ringtone you've designated in the app.

    Please provide screenshots + any additional info you have so we can send your idea along to the correct team!