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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Aug 30, 2021

Get email copies of outgoing text messages.

You can already get email notifications for incoming texts, and this is great because it lets you archive that communication the same way you would an email. But unlike standard emails, you only get one side of the conversation, because outgoing text messages cannot be saved like an email. Having the option to receive copies of outgoing texts would let the records be more comprehensive, and would let other employees have a record of the conversation.