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Status Implemented
Created by Reuben Soto
Created on Aug 30, 2021

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us to be able to "switch phones" right in the app, so that when I'm done with a call for my business, I can return a call from my wife's business without having to log out and log back in again.

    Dec 5, 2023

    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays!

    Update 11/1/23:

    Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1).

    To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts.

    Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea.

    Update 7/25/23:

    We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you!

    Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!

    Our product management team is asking for your feedback! Please comment with:

    1. What is your expectation for how the feature will work ?

    2. What is a must have piece of that vs. nice to have ?

  • Danny Start
    Oct 17, 2023
    1. What is your expectation for how the feature will work ?
      The ability to entirely switch profiles between companies or users. e.g. The interface is as it is now but if you select your profile icon, you can switch companies or users to view, manage, dial out, text etc. However, at all times, you will be signed in and active/present on all logged-in companies or user profiles on the app with the ability to receive calls, texts, etc. Once a call comes in on a different company, the app switches to that company to manage that call.

  • Richard Buliuk
    Aug 9, 2023

    Hey, when can we expect this feature? I got another RC account and it will be very useful for me to receive call from the same app on my iPhone for both accounts without signing out

  • Marc Weiss
    Jun 15, 2023

    I would like to be able to be on my app on my iPhone and be able to make and receive calls from 2 different Accounts so I don't have to log out and in to use the other account. Especially if I am going to take incoming calls on both accounts. if I am logged into one then the other one will never ring on my iPhone.

  • Justin Daly
    May 31, 2023

    Two thoughts here: perhaps if you had one ring central account and created call queues to manage the different lines for incoming calls. Each queue would have its own voicemail and even IVR if you wanted. Additionally as a super admin on the account, you can switch caller IDs within the application. billing could be broken out into outbound calls by caller ID. Then no need for multiple RC accounts.

  • Amy Salazar
    Dec 14, 2022

    Yes please! Request for several users to have/ use a shared login and have access to a main Extension. (IE: use Extension 100 as the main office communication board. )

  • Keith Parker
    Nov 24, 2022

    We have multi-unit owners who want to be able to monitor voicemails and calls from more than one location.

  • Stephanie Ismail
    Oct 9, 2022

    YES PLEASE!!!!

  • Godfrey Mubiru
    May 19, 2022

    Make it possible to stay connected with multiple workspaces.

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