RELATED IDEAS
Multiple RingCentral Profiles, Simultaneously Logged In
We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us to be able to "switch phones" right in the app, so that when I'm done with a call for my business, I can return a call from my wife's business without having to log out and log back in again.
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ADMIN RESPONSEDec 5, 2023
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays!
Update 11/1/23:
Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1).
To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts.
Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea.
Update 7/25/23:
We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you!
Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!
Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?
What is a must have piece of that vs. nice to have ?
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35
MERGED
Smartphone App Switch b/w Accounts
I'd like to be able to switch between my multiple RC accounts on the Smartphone app without having to log out and back in. Right now I have to log out of the app and then log back in to the app with the other account credentials. (BTW the shortcut...
14
Implemented
1
MERGED
Concurrent Logins for two companies
I own two separate companies and would like to login to both companies concurrently. Could be accomplished through a deopdown option that allows switching between organizations while remaining logged into both and receiving notifications from both.
0
Implemented
1
MERGED
ability to log onto 2 accounts at the same time or toggle between accounts
I run 2 different businesses through Ring Central app. Formerly I was able to have the old app and new app on my phone running at the same time. Now I can not do so with the same app. I am looking into other companies that allow this due to the se...
0
Implemented
2
MERGED
Ability to login in one app with several users
Slack has workspaces. You can be a part of different of them With one or different emails and have ability to have logins, messaging and notifications to all of them in one app by switching workspaces in the application. I want such feature in Rin...
0
Implemented
409
MERGED
Authorize my softphone to be used on multiple PCs
I have a laptop and a desktop that I use depending on where I am located for business. In the current process I have to deauthorize one machine to take calls from my other. I would like to have the ability to have the softphones both authorized an...
9
Implemented
1
MERGED
Ability to toggle between multiple accounts
We often have one person needing to cover multiple phone numbers (each with their own paid license). You currently don't have the ability for one phone to be able to send/receive text messages from multiple accounts. Can you add the ability to tog...
0
Implemented
What is your expectation for how the feature will work ?
The ability to entirely switch profiles between companies or users. e.g. The interface is as it is now but if you select your profile icon, you can switch companies or users to view, manage, dial out, text etc. However, at all times, you will be signed in and active/present on all logged-in companies or user profiles on the app with the ability to receive calls, texts, etc. Once a call comes in on a different company, the app switches to that company to manage that call.
Hey, when can we expect this feature? I got another RC account and it will be very useful for me to receive call from the same app on my iPhone for both accounts without signing out
I would like to be able to be on my app on my iPhone and be able to make and receive calls from 2 different Accounts so I don't have to log out and in to use the other account. Especially if I am going to take incoming calls on both accounts. if I am logged into one then the other one will never ring on my iPhone.
Two thoughts here: perhaps if you had one ring central account and created call queues to manage the different lines for incoming calls. Each queue would have its own voicemail and even IVR if you wanted. Additionally as a super admin on the account, you can switch caller IDs within the application. billing could be broken out into outbound calls by caller ID. Then no need for multiple RC accounts.
Yes please! Request for several users to have/ use a shared login and have access to a main Extension. (IE: use Extension 100 as the main office communication board. )
We have multi-unit owners who want to be able to monitor voicemails and calls from more than one location.
YES PLEASE!!!!
Make it possible to stay connected with multiple workspaces.