RELATED IDEAS
Enhance the performance reports to include the graph
Graphs paint a visual picture and this avoids having to import data into excel and manually creating it which is what we are currently doing, for a service paid monthly that can provide this.
Dear Customer,
Thank you for your feedback. Your need has been addressed.
We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.
LOB Analytics also features a "Graph Builder" that allows you to plot the metrics we offer into a timeline graph (more graph types coming soon), analye them and also download graph as well as data behind the graph into XL.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team