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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Aug 30, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit PLATFORM-I-8 Add an audio tone between calls being transferred.

Transfer Indicator Tone Merged

Currently there is no indicator tone (buzz, beep, etc.) to indicate to a user that a caller has been transferred to them. When our receptionist wants to transfer a caller to one of our users but actually talk to that user about the caller before putting the caller through, there is just silence on the line and no obvious indication that the line was switched from reception to the incoming caller.