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Status Future consideration
Created by Lisa Feinman
Created on Nov 2, 2020

Tool to clear out app history (profile pic, conversations, messages, etc.) before reassigning an account to a new user.

When a staff member leaves and is replaced, the new person is assigned their predecessor's phone number and therefore inherits the old user's app settings, chat history, profile picture, etc. I would like an option for the admin to wipe the account clean before reassigning it. If possible, it would also be useful to have a way to archive any important items before wiping the account.

Product Line RingCentral App
  • Lisa Feinman
    Nov 2, 2020

    I submitted this idea a few minutes ago (RCIDEAS-I-402) without signing in. Please merge the two submissions if possible. I hope others will find this a useful suggestion.


Profile photo removal

Allow users to remove their profile picture and return to default
Willow Portela over 1 year ago in RingCentral Web/Desktop App 0 Future consideration