RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-182 Multiple Voicemail Greetings.
Custom Voicemail Merged
A feature where we can go in and type out what we want the voicemail to say. Ooma has this feature where if the call wasn't answered, we were able to have the voicemail let clients know everyone's extension and they can dial it depending on who they are looking for.
Hey, Mark - would the IVR address this concern for your team?
You can learn more about this feature here: https://support.ringcentral.com/article/What-is-an-auto-receptionist.html
If this doesn't help, please let us know and we'll dig in a bit further.