Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Update email address

When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example:

  • Guest
  • Sep 1 2021
  • Already exists
  • Attach files
  • Admin
    Becky Hensley commented
    7 Sep 07:32pm

    Will you please email us with the correct email address at and we will assist.

  • Guest commented
    2 Sep 04:27pm

    Our company admin was not able to make the adjustments so he was in contact with customer support from Ring Central and they tried a couple of methods to address the issue but were unsuccessful. So, they sent us an email with a link to this ideas page for us to request a "fix". But, I believe at this point the issue persists with Ring Central and there's nothing we can do on our end, at least for now.

  • Admin
    Becky Hensley commented
    2 Sep 03:44pm

    Do you have a company Admin for your account?
    They will be able to assist you with this. Let us know if you do not and we can have support assist.